Racquet Record™ Software

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This topic contains 4 replies, has 3 voices, and was last updated by  Tim Strawn 2 months, 1 week ago.

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  • #2948

    John Gugel
    Member

    About fifteen (15) years ago I turned my “spreadsheet for stringers” into a “database for stringers” with the help of a great programmer.  I, and others, used this software, Racquet Tracker until I switched, over four years ago, to the Mac OS.

    Three (3) years ago I started the programming process to create a Mac version of this software and now I am happy to say that it is a finished product!  Racquet Record™ is, by the way, available in a PC version as well.

    Racquet Record™ is a very comprehensive application that is focused on the technical racquet technician.  There is significant data that I have developed over the years that is now available to users of Racquet Record™.

    There are four (4) versions of Racquet Record™:

    RR for Mac with data

    RR for Mac without data

    RR for PC with data

    RR for PC without data

    The “data” includes some racquets and string that I have input to get you started but may not be items you use or intend to use going forward.

    If you are interested in learning more about Racquet Record™ you can download a “demo” from this link:

    Racquet Record™ Software

    John

    #3198

    Tim Strawn
    Keymaster

    I’ve been using this software for nearly two years so I can speak from experience. I’ve looked at several different software packages over the years and typically, they’re so stripped down that you might as well be using Xcel and working from a spreadsheet. I wanted more. Here’s what Racquet Record does for me and why I use it religiously every day.

    • Entering client information is a breeze
    • Entering new racquet & string information is easy
    • Editing racquet & string data is easy
    • When you enter a new client all you have to do is click in the “racquet” field to bring up your list of racquets. If the racquet is not in the list you simply choose “Add New Racquet” and enter the data for that racquet. The same thing applies for string
    • If you populate the clients email address you can easily send an email notification when you’ve finished servicing the racquet and you can also use that email address to send restring reminders
    • Once you’ve serviced your clients racquet you can easily select it again for a new string job the next time they come in. Just click on the racquet (all of their racquets will be listed on the right side of the clients main page) and the program will ask you if you want to use this racquet to create a new string job. Say “Yes” and away you go. The program is going to pull up the results from the last time and all you have to do is enter your information once you complete the job
    • On the stringing data entry page there’s a field for “Days”. If you want to remind your client to restring their racquet every six months you simply enter 180 into this field. Each day, you can run a basic report that will pull all your customers up that are due for restringing based on the number of days you entered into the field mentioned above. I have customers who respond to these emails without fail every time I send them and they come by for new strings. If you don’t want to send the emails you can populate the “Days” field with something like 9999
    • You can change the number of restring days each time you restring a racquet to “tweak” your clients time frame. If they’re breaking string every 60 days and your previous entry was 180 just change it on their next string job and their restring reminder will cycle to 60 days instead of 180  
    • There are fields that correspond to RDC data, Beers ERT readings, Flex Four readings, racquetTune, and Rosignol Swing test/Alpha AccuSwing/Prince PTC data. No matter what you use, there is a place to record this data. 
    • Racquet Record allows you to determine a numeric value for the torsional stability of a racquet? When you enter the polar moment reading from your RDC or similar device Racquet Record automatically subtracts the swing weight reading from the polar moment reading, giving you a numeric figure to indicate torsional stability. This is particularly nice if you have clients complaining of the racquet twisting in their hand. Two things that cause this are grips that are too small and the fact that the racquet, by design, is not very torsionally stable. Now you can compare numbers and make the necessary adjustments (add weight etc)
    • You can connect a printer (I use a Brother P-Touch) and print one of 4 different labels that can be placed inside the yoke of the racquet. The label I choose to use includes the clients name, date strung, RT (reference tension) & DT (Dynamic Tension) readings that are taken immediately after the racquet comes off of the stringing machine. Having the DT reading readily accessible on the label lets me take a quick peak as I’m taking another DT reading when my customers stop by and ask me to check the tension on their racquet.
    • There are search features that allow you to find previous racquet re-stringings on the same model of racquet. This can let you make quick comparisons with regards to end results with string bed stiffness etc.

    You can use as much or as little of Racquet Record as you choose. There’s no magical formula and the program is strong enough to satisfy the most technical racquet technician out there. It’s also easy enough to use that if the technician chooses not to use all the features they’re not going to struggle with the program. 

    I think John has done a marvelous job with this and I would highly recommend it to anyone without reservation. 

    Tim

    #3199

    Tim Strawn
    Keymaster

    As an addition to my post here are a couple of links to the printer cartridges and printer that I use in conjunction with Racquet Record. Just an FYI–the cartridges ordered directly from P-Touch are half the price as when you buy them at Staples or similar office supply stores

    Printer Cartridges http://www.ptouchdirect.com/ptouch/tz231.html

    Printer http://www.ptouchdirect.com/ptouch/new_pt2730.html

    #11391

    Lance Taylor
    Member

    Wish this was still available. I feel I joined IART 5 years too late.

    #11399

    Tim Strawn
    Keymaster

    I hear you Lance. I think the real issue with the software is the continuing changes and updates that make it hard to support properly. Having said that, I’ve been using my version for several years with no real issues at all so maybe you can convince John to sell you a copy!

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