Racquet Technicians Guide to Scheduling
As dedicated racquet technicians we take great care to assure customer satisfaction. One area we often overlook is “understanding” customer requests in terms of when they really want their racquet...
Great story about John Mundorff
Tim Strawn2015-12-05T10:30:56-05:00John Mundorff poses with his collection of old tennis ball cans in the 180-square-foot tennis shop he has run on Ramona Avenue in Palo Alto for more than 30...
Truth & Deception
Tim Strawn2015-11-30T21:57:30-05:00I recently read where one particular manufacturers string was being touted as the second most comfortable string ever tested by a leading organization. It doesn't matter who the company...
Keeping build-up sleeves from slipping
Tim Strawn2015-11-28T18:53:30-05:00One of the easiest ways to build up a grip is to use a build up sleeve and most technicians I know have used this process at one time or...